News and Events

Friday, July 14, 2017

Change Everything? It's a Piece of Cake

Was it biting off more than they could chew—or a really smart, sweeping culture change designed to improve resident care and drive efficiency to the bottom line?   Judging from their incredible adoption success, Maple Lawn Medical Care (Coldwater MI) made the right decisions to implement a new EHR system (PointClickCare) and, at ...
Monday, June 06, 2016

What does Peanut Butter and Jelly have to do with for Resident Satisfaction?

Nothing! The comfort meal of our youth is now PBJ (Payroll-Based Journal), the daunting new measure adopted by CMS and designed to reveal the correlation between staff morale (as measured by ratio and turnover) and improved resident satisfaction (an indicator of quality of care as it relates to resident well-being). The Data Sandwich: CMS h...